Q1: What rights are granted to distributors?

Authorized distributors can sell TOZO brand products in the designated territory (offline channels and approved online marketplaces, excluding Amazon and Newegg), TOZO will provide support for promotion, market development, management, and after-sales service.

Q2: What marketing support does your company provide to enhance brand visibility?

We provide comprehensive marketing support to elevate TOZO brand visibility, including:- High-quality collateral: product images, videos, posters, banners, and customized retail display units.- Social media promotion: coordinated campaigns across platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube—covering content planning, scheduling, posting, engagement, and analytics.- Professional pre‑sales training: equipping your team with product knowledge and sales skills to build customer confidence.

Q3: How does your company assist in building customer trust and expertise?We support customer trust through:

（1）Proven product excellence: as a top‑selling TWS brand on Amazon (runner‑up behind Apple), with over 30 million active global users and more than 1.5 million positive reviews.（2）Strong innovation track record: over 200 patents in acoustics, design, and technology, backed by 11 years of dedicated R&D in TWS earbuds.（3）Expert-led pre‑sales training: equipping your team with deep product knowledge, brand narratives, and effective communication techniques.（4）Authentic global reputation: trusted by millions of users and featured in major media and user‑generated feedback worldwide.

Q4: What is the duration of the authorization?

The authorization period is mutually agreed upon and explicitly stated in the agreement. It typically consists of a fixed initial term (e.g., 1–3 years).

Q5: How are renewal matters handled after the authorization period expires?

To ensure a stable and long-term partnership, the agreement recommends the following renewal arrangements:（1）Right of First Renewal : The partner has the right to renew the agreement before the authorization period expires.（2）Renewal Notice Period: The brand shall issue a renewal notice to the partner at least 60–90 days before the expiration of the authorization period.（3）Negotiation Period: The partner must confirm whether to renew within 30 days of receiving the notice. If no objection is raised, renewal is deemed accepted.

Q1: What qualifications are required to become a distributor?

(1)Legally registered and licensed in the authorized territory.(2)Strong market sensitivity and operational capability.(3)Alignment with TOZO’s brand philosophy.

Q2: What happens if sales targets are not met?

TOZO will assess and discuss performance with parter on regular basis. Catch-up plan need to agree and execute if target is missed. Failure on catch-up agreement or plan executiont may lead to suspension or termination of authorization; exceeding targets is qualify for rewards.

Q1: Where can TOZO products be sold?

Products can be sold in offline channels and approved online marketplaces within the authorized territory (excluding Amazon and Newegg).

Q2: What are the penalties for selling on prohibited platforms(including Amazon and Newegg)？

(1)First violation: USD 10,000 fine (2)Failure to remove listings within 3 days: USD 30,000 fine (3)Severe violation: suspension of supply or termination

Q1: How is the supply price determined and adjusted?

The supply price is based on the latest TOZO quotation. Adjustments require 7 days’ prior written notice.

Q2: What are the payment terms?

(1)30% deposit before production, 70% balance before shipment. (2)Currency: USD.

Q1: What is the warranty period?

Our product is covered by a 15‑month warranty commencing on the shipment date, and we also offer flexible extension of this period to fully comply with your local statutory requirements.

Q2: How are product quality issues handled?

Distributors handle local after-sales service. Confirmed defects are compensated, and return shipping costs are covered if applicable.

Q1: Are market reports required?

Yes. Distributors are expected to submit quarterly report. These reports include:(1)Sales Datas: Detailed sales figures, including volume, revenue, and growth trends. (2)Inventory report: Current stock quantities, turnover rates, and any related issues.

Q2: What happens to inventory after the agreement ends?

Distributors may clear inventory within 90 days in the authorized territory.

Q1: Under what circumstances does the agreement terminate?

(1)Expiry without renewal(2)Serious breach or force majeure(3)Failure to meet agreed sales or performance targets for two consecutive quarters without catch-up plan agreement with TOZO.

Q2: How are disputes resolved?

All disputes are submitted to the Hong Kong International Arbitration Center, governed by Hong Kong law .

Q1: Can pricing or sales plans be disclosed?

No. Breach of confidentiality may result in legal liability and termination.

Q2: Can the TOZO brand be used for marketing?

TOZO trademarks can be used during the authorization period for marketing, with proper attribution.

TOZO

Why Choose TOZO?

Brand Performance

Our excellence is proven by 40M+ global users, 2M+ verified reviews, and 3,000+ media recommendations. Our premium audio and smart devices consistently earn top ratings across digital platforms, demonstrating unmatched quality and value that position us as an industry leader.

Marketing Support

We deliver exceptional marketing support with premium materials(images, videos, posters, banners) and customized retail displays to boost brand visibility, complemented by professional pre-sales training to enhance your team's expertise and customer trust.

Product Portfolio

We offer a diverse product portfolio across three categories: Audio Products, Smart Wearables, and AI-Powered Devices. Our lineup spans from entry-level A Series to performance-oriented T Series and premium flagship models, ensuring comprehensive solutions for all market segments. Each product delivers exceptional quality and innovation to meet diverse consumer needs.

Technical Support

With a decade of acoustic engineering expertise, we deliver crystal-clear, ultra-high-fidelity sound powered by Hi-Res/LDAC , our patented Orgix™core architecture optimization ，and EarTune™ AI adaptive algorithms— all backed by 200+ global innovations. Through comprehensive technical support and partner training programs, we ensure seamless market deployment of intelligent audio solutions that redefine studio-grade precision.

After Sales Service

We safeguard your business with an industry-leading 15-month warranty – the most comprehensive coverage available – demonstrating our confidence in product quality. Our flexible RMA policy ensures seamless returns and replacements, maximizing partner satisfaction while minimizing operational disruptions. This dual protection system delivers unmatched security for your investment in premium audio and smart device solutions.

Distributor Benefits

We provide distributors with highly competitive pricing and generous profit margins, coupled with flexible payment solutions tailored to your operational needs. Our adaptive partnership framework is designed to create mutually beneficial, long-term business relationships by customizing collaboration terms to your specific market requirements and growth objectives.

Technology

ORIGX®

EarTune™ AI

Bass+™

HydroGuard™

SmartPow™

MelodyFusion™

AirFlow™

Stabilizers™

QuietTune™

Awards and Honors

  
              40,000,000+
              USERS
            A world-renowned consuer electronics brand with over 40 million+ consumers

              200
              PATENTS & HONORS
            TOZO Support the exploration of cutting-edge technologies. With over 200+ product patents

TOZO In-Ear Headphones

Learn More>

TOZO Open-Ear Headphones

Learn More>

TOZO Over-Ear Headphones

Learn More>

TOZO Speakers

Learn More>

TOZO Watches

Learn More>

Become a Partner

FAQ

: Authorized distributors can sell TOZO brand products in the designated territory (offline channels and approved online marketplaces, excluding Amazon and Newegg), TOZO will provide support for promotion, market development, management, and after-sales service.
: We provide comprehensive marketing support to elevate TOZO brand visibility, including:
- High-quality collateral: product images, videos, posters, banners, and customized retail display units.
- Social media promotion: coordinated campaigns across platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube—covering content planning, scheduling, posting, engagement, and analytics.
- Professional pre‑sales training: equipping your team with product knowledge and sales skills to build customer confidence.
: （1）Proven product excellence: as a top‑selling TWS brand on Amazon (runner‑up behind Apple), with over 30 million active global users and more than 1.5 million positive reviews.

（2）Strong innovation track record: over 200 patents in acoustics, design, and technology, backed by 11 years of dedicated R&D in TWS earbuds.

（3）Expert-led pre‑sales training: equipping your team with deep product knowledge, brand narratives, and effective communication techniques.

（4）Authentic global reputation: trusted by millions of users and featured in major media and user‑generated feedback worldwide.
: The authorization period is mutually agreed upon and explicitly stated in the agreement. It typically consists of a fixed initial term (e.g., 1–3 years).
: To ensure a stable and long-term partnership, the agreement recommends the following renewal arrangements:

（1）Right of First Renewal : The partner has the right to renew the agreement before the authorization period expires.

（2）Renewal Notice Period: The brand shall issue a renewal notice to the partner at least 60–90 days before the expiration of the authorization period.

（3）Negotiation Period: The partner must confirm whether to renew within 30 days of receiving the notice. If no objection is raised, renewal is deemed accepted.
: (1)Legally registered and licensed in the authorized territory.

(2)Strong market sensitivity and operational capability.

(3)Alignment with TOZO’s brand philosophy.
: TOZO will assess and discuss performance with parter on regular basis. Catch-up plan need to agree and execute if target is missed. Failure on catch-up agreement or plan executiont may lead to suspension or termination of authorization; exceeding targets is qualify for rewards.
: Products can be sold in offline channels and approved online marketplaces within the authorized territory (excluding Amazon and Newegg).
: (1)First violation: USD 10,000 fine

(2)Failure to remove listings within 3 days: USD 30,000 fine

(3)Severe violation: suspension of supply or termination
: The supply price is based on the latest TOZO quotation. Adjustments require 7 days’ prior written notice.
: (1)30% deposit before production, 70% balance before shipment.

(2)Currency: USD.
: Our product is covered by a 15‑month warranty commencing on the shipment date, and we also offer flexible extension of this period to fully comply with your local statutory requirements.
: Distributors handle local after-sales service. Confirmed defects are compensated, and return shipping costs are covered if applicable.
: Yes. Distributors are expected to submit quarterly report. These reports include:

(1)Sales Datas: Detailed sales figures, including volume, revenue, and growth trends.

(2)Inventory report: Current stock quantities, turnover rates, and any related issues.
: Distributors may clear inventory within 90 days in the authorized territory.
: (1)Expiry without renewal

(2)Serious breach or force majeure

(3)Failure to meet agreed sales or performance targets for two consecutive quarters without catch-up plan agreement with TOZO.
: All disputes are submitted to the Hong Kong International Arbitration Center, governed by Hong Kong law .
: No. Breach of confidentiality may result in legal liability and termination.
: TOZO trademarks can be used during the authorization period for marketing, with proper attribution.